How to Complain
If you have a complaint against any Agent and you require assistance please tell us your story.
If you have a complaint about an Agent who claims to use the Jenman System please email comment@jenman.com.au or use the form below.
If you have a complaint about an APPROVED Jenman agent please email neilj@jenman.com.au or use the form below.
The Neil Jenman Group has no affiliation with these departments.
New Zealand
Ministry of Consumer Affairs
PO Box 1473, Wellington NZ
Phone: 64 4 474 2750
Fax: 64 4 473 9400
Web site:www.consumer-ministry.govt.nz
Australian Capital Territory
ACT Office of Fair Trading
GIO House
Cnr Akuna Street and City Walk
Canberra City ACT 2600
Phone: (02) 6207 0400
Fax: (02) 6207 0424
Web site: www.fairtrading.act.gov.au
Victoria
Consumer and Business Affairs
452 Flinders Street
MELBOURNE VIC 3000
Phone: (03) 9627 6000
Web site: www.consumer.vic.gov.au
New South Wales
Department of Fair Trading
1 Fitzwilliam Street
Parramatta 2150
Phone: (02) 9895 0111
Fax: (02) 9895 0222
Web site: www.fairtrading.nsw.gov.au
Queensland
Department of Tourism, Racing and Fair Trading
50 Ann Street
BRISBANE QLD 4000
Phone: (07) 3246 1500
Fax:(07) 3246 1504
Web site: www.fairtrading.qld.gov.au
Northern Territory
Department of Justice
66 The Esplanade
DARWIN NT 0801
Phone: (08) 8999 5184
Fax: (08) 8999 6260
Web site: www.nt.gov.au/justice
South Australia
Office of Consumer and Business Affairs
9197 Grenfell Street, Adelaide
Phone: (08) 8204 9777
Fax: (08) 8204 9769
Web site: www.ocba.sa.gov.au
Tasmania
Office of Consumer Affairs & Fair Trading
15 Murray St
Hobart TAS 7000
Phone: (03) 6233 4555
Fax: (03) 6233 4882
Web site: www.justice.tas.gov.au/ca/
Western Australia
Department of Consumer & Employment Protection
219 St Georges Terrace
Perth WA 6000
Phone:(08) 9282 0777
Web site: www.docep.wa.gov.au/
(National Office)
470 Northbourne Avenue
Dickson ACT 2602
Tel: (02) 6243 1111
Fax: (02) 6243 1199
www.accc.gov.au
New South Wales
Level 7, Angel Place
123 Pitt Street
Sydney NSW 2000
Tel: (02) 9230 9133. Fax: (02) 9232 6107
Victoria
Level 35, The Tower
360 Elizabeth Street
Melbourne Centre
Melbourne VIC 3000
Tel: (03) 9290 1800. Fax: (03) 9663 3699
Queensland
Level 3, AAMI Building
500 Queen Street
Brisbane QLD 4000
Tel: (07) 3835 4666. Fax: (07) 3832 0372
Northern Territory
Level 8, National Mutual Centre
9-11 Cavanagh Street
Darwin NT 0800
Tel: (08) 8946 9666. Fax: (08) 8946 9600
South Australia
14th floor, ANZ House
13 Grenfell Street
Adelaide SA 5001
Tel: (08) 8213 3444. Fax: (08) 8410 4155
Western Australia
3rd floor, East Point Plaza
233 Adelaide Terrace
Perth WA 6000
Tel: (08) 9325 3622. Fax: (08) 9325 5976
Tasmania
3rd Floor, 86 Collins Street
Hobart TAS 7000
Tel: (03) 6215 9333. Fax: (03) 6234 7796
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