But it still hurts.
These are the two basic and fundamental rules of doing business over the Internet.
Slaughtering the savings of agents.
We tried to have the credit card payment stopped. It was too late, our money was gone.
Crooks often commit many types of crimes.
He phoned with an offer $140,000. We said we'd accept $142,500. Five minutes later our home was sold.
How thousands of buyers get bitten.
Agents have a common saying among themselves – "All buyers are liars". Sorry, but they are talking about you.
Agent incompetence and auctions.
It sold for more than $100,000 below the asking price of an identical unit in the same building.
Agent ignores Real Estate Institute training.
"Oh, I didn't want to go that high. Oh, I feel sick ..... Oh, I didn't want to go that high".
A sale is a sale and business is business.
"You signed the listing agreement which gives us the right to claim our fee if the property is sold."
Mystery bidders who never seem to buy.
I am sure the phoney bidders are all genuine and that Ray White Surfers Paradise would never deceive the public.
How some buyers try to rip off sellers.
The verbal offer they had made was now reduced to $225,043.75, having deducted the buyers' expenses!!
A message and an offer for all property sellers.
Our unit's value dropped $30,000 in just three days! At this time when I was reading the chapter on the conditioning process.
Something about Toowoomba.
An agent handed me an envelope. I thought it may have been a nasty letter so I waited two days...
How can I sell new apartments?
Today's shunned property becomes tomorrow's hot property. And there are few properties as shunned today as new apartments.
Yes, this is how auctions get lower prices.
"I need to know the maximum you'll pay, and I won't exceed your figure by even a dollar, so think carefully."
Thousands of consumers are being called.
Him and Me and My Girlfriend, we are all excited – we have found out the secret to life, the universe and everything – The Line of Credit.
Bad for sellers, good for agents - and buyers.
I felt guilty and embarrassed at the sellers being forced to sell so far below their expectations.
The terrible treatment of tenants.
We are excellent tenants and if there was such a thing as a star rating we would score 10/10.
Another seller caught in the Quote Trap.
He quoted that my property was worth 600k to 650k, but is now telling me the buyers only think my property is worth low 500k.
Guess who helped us to sell without an agent? An agent!
Even though he did not sell our home for us, he helped us to believe that we could do it. Most people cannot believe an agent would do that!
We just can't keep up with the payments.
When we saw an ad (by a wrapper) in the local paper we thought our dreams had come true. We rang the guy and he said things would be great.
Don't pay for deception and incompetence.
You should not be paying for the agent to advertise his face – unless, of course, you are advertising a warning about him.
Warning signs, not muzzles, for real estate dogs.
Agents can put up signs, but they should be prevented by law from handling legal contracts.
The Lin family - in their own words.
Our parents could not sleep well during the week. They go to see the doctor and try to treat the stress. Our whole family live in the nightmare.
Common comments that cost sellers thousands of dollars.
This story highlights how important it is for all homesellers to "mystery shop" agents before choosing an agent to sell their home.
The longer you wait, the worse it gets.
We acted completely on the advice of the agents. They used words like "This house will sell itself, you will get $400,000 easily." They also used other positive terms to get us excited.
Tear up your selling agreement.
I suggest you tear up the agency agreement on the basis that the agent deceived you and your mother into believing it was associated with Jenman.
Another common story - with advice on what to do.
HELP!!! Can you advise us on whether we should pay the "outstanding marketing expense"?
No love lost between friends.
My friend wanted to sell his house. To avoid the drama and grief of selling through a real estate agent he used the services of a private sale company.
Trying to straighten a bent system.
There were three bidders, including me, and we all registered in accordance with the new rules for auctions.
Avoid typical agents and avoid stress
Hey, we got $11,500 more than we wanted. And $36,500 more than the agents thought it was worth. Plus we saved the commission and all the advertising costs.
Waiting for the agent's bill to arrive
I saw your flyers a bit too late, but you have opened my eyes to what the agents' tactics are and you are exactly right.
Agent ‘insider’ reveals what happened
The blatant lack of respect for homesellers was rampant among the salespeople in the office where I worked
Thank you from the bottom of my wallet!
You helped me to achieve not only $100,000 higher on the price but, also, $40,000 I saved in advertising and agent's commissions.
Inside stories from agents
I confronted my manager. I said it was our job to get the highest price for our sellers. His response was that although I was "technically correct", the most important thing was "getting the sale together".
If you want the truth about auction prices, read this!
Am I still wild? You bet, yet I know there's nothing I can do!!
Agent shows seller how to sell without an agent!
I wish you well in your endeavours to bring much needed change to the real estate industry. I am so impressed with what you are attempting to achieve in the real estate field..
A Typical Experience
When my mother died it became my task as executor to sell the family home. I believed selling by auction was the best option. I selected an agent who seemed to be selling many properties in the area, and perhaps I also believed their advertising. It was one of the biggest mistakes of my life.
The Mystery Bidder and the Ten Million Dollar agent
Those TV auction programs are meant to entertain, not explain. The ratings show that they certainly succeed at entertainment, but when it comes to explanation there's another story, one they rarely show. Last night's episode of Hot Auctions
showed a home that sold in Moonee Ponds for $490,000. It was a classic example of how the full explanation is not revealed to the viewers. Here's what happened.
Sellers who don't sell are often asked to pay up!
I recently attempted to sell my home through an agent via a marketing campaign, followed by an auction. After reading your book, and checking the fine print in the sales agreement, I realise that the agent will now want $1,000 for the auction costs, even though the property did not sell.
How a set time can spell disaster
Brian and his partner were devastated. They arrived 25 minutes late at the auction and the home had been sold. But what really hurt was the selling price.
SIGNED-UP FOR FIVE MONTHS!
I recently sold a house on the NSW Central Coast. The agent I signed up with appeared to be very friendly and unpretentious. Unfortunately, I was fooled by their caring, friendly manner. These particular agents get vendors to sign up exclusively with them for five months! It's a case of seller beware.
How False Prices Hurt Sellers
I wish we had asked the agent to sign the Homesellers Protection Guarantee!!!
Currently my parent's property is for sale. Prior to selecting an agent, I interviewed five and obtained three written appraisals, each at $250,000 or $250,000+.
Staying Silent About Bad Service
We interviewed two local agents as we were thinking of putting our house on the market. We ended up deciding not to sell at that time but thought when the time was right we would probably give the business to one of them as we believed him to be the better person to deal with.
Covering-up the security risk at open inspections
I am a real estate agent in Queensland. As I am in semi-retirement, my wife and I purchased an apartment as our home for our twilight years. One of the prime considerations in our choice was security. We were impressed with the complex we chose and the security it offered.
How We Sold Our Own Home - Easily
A few months ago we attended your free seminar for consumers and you inspired us to attempt to sell our house ourselves. I had been in real estate as a Sales Assistant and Property Manager, so I knew it was not too difficult to organise a sale.
Inflated Sold Price
A friend purchased a property in the Sydney inner city suburb of Pyrmont in November 2001 for $440,000.
Just recently in April this year he passed by the selling agency...
Agents Offering Less Than The Buyers Offer.
We did our research before buying a house, including going to one of your seminars and reading your book. I asked the questions you suggest in your book. The agent was very nice, but he told me all about the sellers' situation, the amount of past offers they'd had, how much he thought they'd take, the faults of the house etc.
Selling Your Home Privately
My wife and I recently sold our house. After many months of contemplating the sale and who to use as an agent we decided to go it alone. This decision was partly attributed to Neil Jenman's appearance in the media.
With considerable trepidation we placed our advertising...
Agent Tantrum Hurts Sellers And Buyers.
I attended an auction in Essendon. The price was quoted at "mid 200". Knowing what an absolute liar this agent is we assumed it would go for $350,000 to $360,000.
At the start of the auction he said he was doing everything by the REIV rules of conduct.
The "Standard" Selling Agreement
My husband and I had a very bad experience. We were deciding if we wanted to put the house on the market and we wanted to see what the agent had to say before we made a decision.
Once the agent started to talk to us it was full-on about how auctions would be the best .....
How Auctions Seem To Achieve High Prices
I recently sold my apartment at auction. I received $31,500.00 more than I had wanted, which I was quite pleased about.
Negotiating With The Highest Bidder.
Neil, the day after I attended your excellent seminar in Melbourne, I was talking to a friend in Sydney who had just been to an auction that day to buy a property he and his wife liked and wanted to make their home.
Breach of Confidentiality.
My partner and I are property investors. On a recent holiday to Surfers Paradise we decided to look in the windows of agents to see prices in the area.
We noticed a nice looking 4 bedroom house for $170,000. We went in and spoke to the agent who took us immediately to the property.
How Auctions Damage The Value Of Homes
We were two weeks into our second auction campaign and I was having very serious reservations about our agent i.e. would not commit to a price at the time of signing up and telling us about these low offers but not able to show me the offers in writing etc.
Auctions, False Quotes, High Pressure, Threat Of Legal Action..
My Agent sabotaged my auction. He valued my property at $300,000. He then advertised the price in the papers as $220,000 to $240,000. When I said that was too low he said nobody would turn up. On the day of the auction, it was a disaster.
Both Methods Are Stressful.
In 1999 we decided to sell our home of 10 years. Auction was suggested because of the unusual nature of the property. On the day we bettered our reserve price substantially but I still feel the buyer could have paid more.